Last update : April 2nd, 2024
This Privacy Policy ("Policy") sets out the details of the personal information collected, the manner in which it is collected, by whom as well as the purposes for which it is used. It describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our app RemindMe Now made available by Mapin Infolab Private Limited ("MPIL", "Company", "we", "us" and "our"), a private company established under the laws of India having its registered office at Gurgaon - 122018
YOUR CONSENT
When you use RemindMe Now, some personal information (Personal Information) is collected from and about you. We are committed to protecting the security of your Personal Information and safeguarding your privacy. At registration, you accepted the terms of this privacy policy (Privacy Policy) and your use of the App signifies your continued acceptance thereof.
POLICY CHANGES
This Privacy Policy may be revised from time to time. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the RemindMe Now Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
I. EXPECTATION OF PRIVACY
RemindMe Now is a personal reminder application. It is designed for users to set reminders for important dates. All the reminders you receive are only visible to you and nobody else, unless yoou share a common chat account with anybody. In this regard you acknowledge that you have no expectation of privacy since you are uploading the content with the express intention of having this content visible to you only.
II. WHAT WE COLLECT
1. At the time of registration – When you register on RemindMe Now, we collect the mobile number that you have chosen to register with. Since the idea behind RemindMe Now is to send you reminders on your favourite chat app, user should enter the same mobile number with which they have registered on the chat application. We also collect the IP address of the device on which you have carried out the registration. Apart from this you need to enter you personal information i.e. Name, Age and Date of Birth.
2. Profile Information – If you choose to signup we ask for the following additional information from you:
(a) your name;
(b) your profile picture;
(c) your date of birth;
(d) your gender;
3. Language Preference – Right now RemindMe Now is available only in English language. But we will keep adding support for other languages as we expand. Whenever we will add language/languages we will notify you to keep you updated about latest developments.
4. Information from your use of our Services – When you use our Services, we collect the following information:
(a) reminder information you add in the application;
(b) information about your mobile device;
(c) browser information;
(d) date of download and/or reinstall of the App;
(e) the Unique Device Identifier on the App;
5. Access Permissions - When you download and install the App, we will need some permissions in order to operate smoothly. These are:
(a) contact book
(b) location
(c) contact book
(d) microphone
6. Cookies and Analytics – In addition, we use cookies to collect website activity data about visitors to RemindMe Now or any related platform facilitating the App.
III. WHY WE COLLECT THIS INFORMATION
We use the Personal Information that we collect only for the following purposes:
1. Information collected at the time of registration – In order to verify the owner of the account, and to ensure your safety on the platform from illegal activities such as phishing, and fraud.
2. Device Information – To administer and enhance the security of our RemindMe Now and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
3. Profile Information – To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.
4. Language Preference – We use your language preference to serve you content in your preferred language and to enhance the visibility of certain users within the RemindMe Now instance for a specific language.
5. Information from your use of our Services – We use this information to serve you timely notifications about the reminders you in the RemindMe Now mobile application. When you add reminders, you acknowledge and understand that the information will be shared with MPIL in order to serve you better.
6. Access Permissions – We use storage access on your device to optimize the size of the App and store some data locally so that the experience is better. Use of other permissions are as deALLd below:
(a) Camera access – required for profile picture;
(b) Microphone access – Set reminders through voice command;
(c) Contact Book – so that you can import reminders easily through one click
7. No device permission will be taken from you without your explicit consent.
8. Information collected from Surveys – We use the anonymized information collected from our surveys to improve RemindMe Now and our Services.
9. Information from cookies and analytics tools – When you interact with RemindMe Now, we strive to make your experience easy and meaningful. We, or our third-party service providers, may use cookies, mobile app analytics and similar technologies to track visitor activity and collect data on the App. We may combine this data with other Personal Information we have collected from users.
10. Anonymised information – In order to secure your information to the greatest possible extent, we try our best to anonymize your personal information so that you cannot be individually identified and provide that information to our partners/third parties. We may use anonymized information for the following purposes:
(a) analysing software/App usage patterns for improving product design and utility;
(b) analysing such information for research and development of new technologies;
(c) using analysis of such information in our other commercial product offerings;
(d) sharing analysis of such information with third parties for commercial use.
IV. YOUR RIGHTS ON REMINDME NOW
We want to ensure that you are fully empowered on our platform and are completely aware of the rights that you are entitled to in the course of using our platform. You have the right to confirmation and access, correction and erasure, data portability and the right to be forgotten with regard to your Personal Information.
I. Right to confirmation and access
You can seek a confirmation in relation to whether or not we are using your Personal Information. You also have the right to access a list of all the third parties that have your Personal Information through us.
II. Right to correction and erasure
You have the right to ask us to correct any Personal Information that is inaccurate, incomplete or out of date. You also have the right to seek erasure of your Personal Information if it is no longer necessary for the purposes for which it was collected.
III. Right to data portability
If we use your Personal Information through automated means, you have the right to receive this Personal Information in a structured and machine-readable format. This right does not apply to circumstances where we use your Personal Information to comply with any law or a court order, or if it would reveal a trade secret, or if it is otherwise not technically feasible for us to do so.
IV. Right to be forgotten
You have the right to restrict or prevent us from using your Personal Information if:
(a) You feel that the purpose for which the Personal Information was collected is served;
(b) You feel that the Personal Information is no longer necessary;
(c) You withdraw your consent.
(d) You may exercise any of these rights by writing to us at support@remindmenow.in.
V. HOW LONG WILL YOUR PERSONAL INFORMATION BE STORED WITH US?
Your reminders on RemindMe Now will be retained until you delete these items. In relation to other Personal Information, we store them for certain pre-determined periods based on the following criteria:
(a) Statutory requirements;
(b) Industry guidelines;
(c) If required by legal or government authorities;
(d) scientific, statistical or historical purposes;
Your Personal Information will be promptly deleted once the purpose for which we collected it, is fulfilled and the storage period expires. If we need to retain your Personal Information for a longer period, we will inform you prior to the extension of the storage period and seek your explicit consent to extend the retention period.
VI. SHARING OF INFORMATION
Your Personal Information may be shared with third parties only under the following circumstances:
1. Affiliated Businesses and Third-Party Websites or Partners
We share some Personal Information with third party vendors such as Facebook and Google Analytics for refining RemindMe Now and our Services, troubleshooting and cyber security purposes.
2. User Profiles, Content and Submissions
No user profile information, including without limitation a user’s name and location may be displayed to other users to facilitate the app Services or address your request for Company’s Services. Your account settings allow you to control all the information you share with us. Any content you upload in the app, along with any Personal Information or content that you voluntarily disclose will remain private, and cannot be collected and used by others, including through search engines and other sources. However, we do not control the policies and practices of any other third-party site or service which may interact with our Services.
3. To Comply with the Law
If we are required to comply with a lawful request from a governmental authority or law enforcement agency, or a court order we may have to share your Personal Information without your consent. This might include the sharing of certain information collected at the time of each use of RemindMe Now such as IP address for logins to RemindMe Now for 24 months.
4. For fraud protection and security
We may share information with other companies and organizations for fraud protection and cyber security purposes.
5. With Your Consent
Except as set forth above, you will be notified when your Personal Information may be shared with third parties in personally identifiable form, and you will be able to be able to choose whether or not to share this information with such third parties.
VII. OPTING OUT
You can always opt out of our Services or choose not to disclose information to us at any time. However, keep in mind that some information may be needed to register with us or to take advantage of some of our special features. Hence, by choosing not to provide us with the above-mentioned information, you may be unable to access our Services/use our Application to the extent that it is necessary for you to provide for us to be able to provide you with such service. You may at any time also withdraw your consent provided to us under this Privacy Policy and seek the deletion of your data by notifying us at privacy@remindmenow.in.
However, as explained above, such withdrawal of consent may result in you being unable to use all or a part of our Services, where such information is mandatory/required.
We may however continue to keep a copy of any of your Personal Information if required by law. We may use any aggregated/anonymized data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
VIII. THE SECURITY OF YOUR INFORMATION
Your Personal Information is maintained by us in electronic form. We shall take all necessary precautions to protect your Personal Information, and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business. Specifically, we will ensure that the security infrastructure put in place by us to safeguard your Personal Information against loss, unauthorised access, destruction, use, processing, storage, modification or de-anonymization, will at all times be adherent to the IS/ISO/IEC 27001 Standards.
IX. CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy from time to time. If we make changes in the way we use Personal Information, we will notify you (for example, by email or a sign-in notification or some other means). We will obtain your consent for all the material changes to this Privacy Policy.
X. GRIEVANCE REDRESSAL MECHANISM
Any discrepancies or grievances in relation to the processing of your Personal Information may be taken up with the designated Officer (Grievance Officer): as mentioned below in writing or through email at:
Grievance Officer
privavy@remindmenow.in
Gurgaon – 122018
XI. OUR CONTACT DETAILS
Our contact details are below:
Mapin Infolab Private Limited,
Gurgaon- 122018